About the job

The Role

The Club Attendant position provides exceptional guest service while working collectively and cooperatively in the Premium Service Department specifically.

Company Overview

Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.

Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities

The Club Attendant position provides exceptional guest service while working collectively and cooperatively in the Premium Service Department specifically.

• Ability to interact with guests to assure guest satisfaction.
• Provide our guests with personal service and attention to detail that will exceed their expectations.
• Serve food, soda, water, wine, draft beer, and bottled beer.
• Use handheld POS to take orders and process payments
• Work as a team with fellow associates and other service departments within stadium.
• Support the service staff by clearing/cleaning tables and running food.
• Performs opening, closing, and side work duties as assigned
• Must be knowledgeable of other food, beverage and retail outlets within the stadium.

Qualifications

• All applicants must be at least 18 years of age.
• Ability to interact with co-workers in order to assure compliance with company service standards.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Ability to multi task in a fast paced, team orientated setting.
• Must be able to read, speak and write English Language in order to communicate with guests.
• Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.
• Ability to work all Rose Bowl Stadium events, including: extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time

Education

• High school diploma or equivalent. Some college preferred
• Must have two(2) to three(3) years working in a fast paced high-end club, or restaurant

Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.